This course is designed for personnel who are responsible for developing, implementing managing or improving management systems. It gives a practical understanding of:
Aligning the management system with business objectives
Using the process approach to improve business performance
Identifying and controlling business risks
Developing effective and flexible processes
Implementing a process based management system
Reducing paperwork, bureaucracy and organisational waste
Continually improving processes, systems and performance
Course Profile
This course is intended for anyone who is involved in the task of for developing, implementing managing or improving a management system.
It is applicable to any type of management system and most standards and specifications including Quality (ISO 9000), Environmental (ISO 14000), Occupational Health and Safety (OHSAS 18001) and other managment systems standards.
More specialised courses are tailored on request to cover other requirements such as customer service excellence, medical devices, information security, business continuity etc.
It is designed to give a practical understanding of the purposes and requirements of the relevant standards and is aligned with the Publicly Available Specification PAS 99 - Integrated Management. It covers the principles and techniques of risk assessment and risk management, the application of a process approach and good practice in implementing highly effective flexible and non-bureaucratic processes.
With a mixture of presentation, interactive sessions and active workshops, the course develops the principles and practices risk based process management and shows how these can be used to improve the performance of the organisation and to reduce organisational waste.
The learning methods used are highly interactive and allow delegates to learn through active involvement. In-company processes or case study examples can be used as learning examples.
At the end of this course delegates will have gained an understanding of how to co-ordinate the implementation of a management system that is aligned with the organisation’s business objectives, based on identified risks, with effective controls, reduced documentation, systematic performance measurement and continual improvement processes.
Course resources
All training documents and delegate materials are provided during the course.
All participants who successfully complete the course will be issued with a certificate.
Find out more
Get more information and prices for this course quoting reference EPM1: Contact Us
