This course is designed to give managers and internal management system auditors a practical understanding of:
The purpose and structure of management systems
Process based management systems
Principles and structure of the ISO 9000 series
General requirements of ISO 9001:2008
How to plan audit programmes
How to prepare for effective audits
How to carry out process based audits
The part audits play in continual improvement
Course Profile
This course is intended for managers and internal management system auditors.
It is designed to give a practical understanding of the purposes and requirements of ISO 9001:2008, the application of a process approach and the methods and benefits of internal management system audits.
With a mixture of presentation, interactive sessions and active workshops, the course develops the principles and practices of internal process auditing and shows how these can be used to improve the performance of the organisation.
The learning methods used are highly interactive and allow delegates to learn through active involvement.
This course includes an option for delegates to carry out a live audit of selected processes in the company.
At the end of this course delegates will have gained an understanding of how to plan, prepare, carry out and report effective internal management system audits according to ISO 19011 Guidelines for Quality and Environmental Management Systems Auditing.
They will also understand the importance of auditing and the part it plays in continual improvement of a process based management system.
Course resources
All training documents and delegate materials are provided during the course.
Every participant who successfully completes the course will be issued with a certificate.
Find out more
Get more information and prices for this course quoting reference IA2-9001: Contact Us
You can see more course information, content and timetable in our Registered User area.
